MYBUZZLAB LLC | 1909 E Parkridge Dr, Salt Lake City - 84121-4853, United States (US)
Effective date: 1 January 2026 | Return to the homepage
These Terms of Service govern your use of the mybuzzlab.mom website and the consultancy services provided by MYBUZZLAB LLC. MYBUZZLAB LLC is a standards and alignment consultancy based in Salt Lake City, Utah. By using our website or engaging our services, you agree to the terms set out below. Please read them carefully before proceeding.
We have written these terms in straightforward language so that they can be understood without legal training. If any part is unclear, contact us at service@mybuzzlab.mom and we will explain it.
By accessing our website, submitting an enquiry, or entering into a consultancy engagement with us, you confirm that you have read, understood and agreed to be bound by these Terms of Service. If you do not agree, you should not use the website or our services.
Where a separate written agreement has been signed between MYBUZZLAB LLC and your organization, that agreement governs the engagement and takes precedence over these terms to the extent of any conflict. These terms otherwise apply to all use of the website and to any service not covered by a signed agreement.
We have tried to keep this document readable. Where a term might be unfamiliar, we define it in the section on definitions rather than assuming prior legal knowledge. If you are reviewing these terms on behalf of an employer or another organization, please make sure the people affected by an engagement understand the sections on client responsibilities, fees, confidentiality and intellectual property, because those are the provisions most likely to matter in daily practice.
Nothing in these terms is intended to remove rights that applicable consumer protection law gives you. If a provision conflicts with a mandatory protection in your jurisdiction, that protection prevails, and the remaining provisions continue in force.
MYBUZZLAB LLC is a limited liability company organized in the United States. Our business address is 1909 E Parkridge Dr, Salt Lake City - 84121-4853, United States (US). We provide standards and alignment consultancy, tuning client operations to a single reference pitch across processes, tooling and teams.
In these terms, references to we, us and our mean MYBUZZLAB LLC. References to you and your mean the individual or organization using our website or services. Our contact email is service@mybuzzlab.mom and our telephone number is +13467526144.
Website means the public pages hosted at mybuzzlab.mom and any subdomain we operate. Services means the consultancy offerings described on our website, including process tuning, tool and workflow calibration, reference frameworks, documentation systems, team synchronization reviews and retainer standards care. Engagement means a period of service delivery agreed between us and a client. Deliverable means any document, framework, procedure or report we produce for a client.
Client means an organization or individual that has engaged us for services. Content means text, images, code, documents and other material made available through the website or during an engagement.
Our website and services are intended for businesses and adult professionals. By using them, you confirm that you are at least eighteen years of age and that you have the legal authority to enter into these terms, whether on your own behalf or on behalf of the organization you represent.
If you are using the website on behalf of an organization, you represent that you are authorised to bind that organization to these terms. We reserve the right to decline service to any person or organization at our discretion, subject to applicable law.
MYBUZZLAB LLC provides professional consultancy services in the field of standards and alignment. The precise scope of any engagement is defined in a proposal or statement of work agreed with the client. Our website descriptions are provided for general information and do not constitute a binding offer of specific deliverables.
We may modify, add to, or withdraw services over time. Unless otherwise agreed in writing, we do not provide legal, tax, accounting or regulated financial advice, and nothing we deliver should be relied upon as such. Clients remain responsible for obtaining specialist advice where their circumstances require it.
Consultancy engagements begin when we issue a written proposal and the client accepts it, or when a signed services agreement takes effect. A proposal describes the services, the anticipated timeline, the fees and any assumptions on which the estimate depends. Proposals remain valid for the period stated in them.
Estimates of effort and duration are made in good faith based on the information available at the time. If the underlying assumptions change materially, we will discuss the effect with the client and agree any adjustment before continuing. Either party may decline to proceed before an engagement formally begins.
Successful alignment work depends on cooperation. Clients agree to provide accurate information, timely access to relevant people and documents, and decisions when they are required. Clients also agree to designate a point of contact who is authorised to approve work and resolve questions during the engagement.
Where a client delays access or approval, timelines may shift accordingly. Clients are responsible for the accuracy of the information they provide and for ensuring that they have the right to share any documents or data they give us. Clients should not provide sensitive personal data unless we have agreed the safeguards in writing.
Clients also agree to inform us promptly of any change that could affect the engagement, such as a reorganization, a change of key personnel, or a decision to pause a workstream. Early notice lets us adjust the plan and avoid wasted effort. We would rather hear about a shift on the day it is decided than discover it halfway through a session.
We ask clients to review draft deliverables within a reasonable period and to return consolidated feedback where possible. Scattered comments from many reviewers slow the work more than the comments themselves, so a single coordinating voice helps everyone hold the note. These responsibilities exist to keep engagements efficient, not to shift our work onto your team.
Fees for services are set out in the applicable proposal or agreement. Unless stated otherwise, fees are quoted in United States dollars and are exclusive of any applicable taxes. We may invoice at the start of an engagement, at agreed milestones, or monthly for retainer arrangements.
Invoices are payable within the period stated on the invoice. Where payment is overdue, we may suspend work and charge interest to the extent permitted by law. Clients are responsible for any bank or transfer fees associated with their payment method. Fees for work already performed are not refundable except where these terms or applicable law provide otherwise.
We prefer to agree fees before work begins so that there are no surprises on either side. If an engagement reveals that the original scope was underestimated, we will raise the matter promptly and discuss options rather than continuing silently and presenting a larger invoice later. Clients are never obliged to approve additional work, and we will pause rather than proceed without agreement.
For retainer standards care, fees are charged on a recurring basis for the period stated in the agreement. Either party may end a retainer with the notice period set out in the agreement. Amounts already invoiced for a completed period remain due, since the work for that period has been reserved and performed.
We schedule sessions with clients in good faith and confirm arrangements in writing. Delivery dates are estimates unless we expressly state that a date is fixed. We are not liable for delays caused by events beyond our reasonable control, including illness, network outages, or failures of third party infrastructure.
Where a client needs to reschedule, we ask for reasonable notice so the bench can be rearranged. Repeated cancellations may affect the timeline or the fees for an engagement, and we will discuss this openly rather than applying silent charges.
You agree to use our website lawfully and respectfully. You must not attempt to gain unauthorised access to any part of the website or its infrastructure, interfere with its normal operation, introduce malicious code, scrape content at scale, or use the website in a way that infringes the rights of others or violates applicable law.
You must not misrepresent your identity or affiliation when contacting us, and you must not use our forms or email addresses to send unsolicited commercial messages. We reserve the right to block access and to take other appropriate steps where misuse occurs.
The website and its original content, including text, layout, graphics and the design of the acoustics bench motif, are owned by MYBUZZLAB LLC and are protected by intellectual property laws. You may view and use the website for its intended purpose, but you may not copy, republish or redistribute its content without our written permission.
Ownership of engagement deliverables is addressed in the applicable services agreement. In general, once fees for a deliverable are paid, the client receives a licence to use that deliverable within its organization. Our underlying methods, templates and know how remain the property of MYBUZZLAB LLC unless we agree otherwise in writing.
We treat client information as confidential. We will not disclose information received during an engagement to third parties except as needed to deliver the services, as authorised by the client, or as required by law. We require our staff and service providers to observe equivalent confidentiality obligations.
Confidentiality does not apply to information that is publicly available, that we already held without restriction, that is independently developed, or that a client authorises us to disclose. Where we are required by law to disclose information, we will notify the client where permitted, so that protective steps can be considered.
Confidentiality continues after an engagement ends. Documents we hold for a client remain protected while they are in our possession, and our obligation to keep them private does not expire simply because the working relationship has concluded. We may reference an engagement in general terms, such as describing a type of problem we have solved, but we will not identify a client or reveal specifics without written permission.
Clients should apply the same care in return. Information we share about our methods, templates and internal practices should be treated as confidential and not passed to third parties or used to build a competing offering. Mutual confidentiality is the foundation on which open, useful consultancy conversations rest.
Our website and engagements may reference or incorporate third party materials, tools or services. Such materials are provided subject to the terms of their respective owners. We do not warrant third party materials and are not responsible for their availability, accuracy or security.
Where we recommend a third party tool as part of a calibration, the decision to adopt it remains the client. Any contract with that third party is between the client and the provider, and MYBUZZLAB LLC has no liability under it.
We provide our services with reasonable skill and care, consistent with professional standards in our field. Except as expressly stated, the website and services are provided on an as available basis, and we disclaim all other warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement.
We do not warrant that the website will be uninterrupted, error free or free of harmful components, nor that any particular business outcome will be achieved. Consultancy improves the likelihood of alignment but cannot guarantee a specific result, because results depend on factors within the client organization.
To the fullest extent permitted by law, MYBUZZLAB LLC will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data or business interruption, arising out of or relating to the website or the services, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising from an engagement will not exceed the total fees paid by the client for the specific service giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing in these terms excludes liability that cannot lawfully be excluded.
You agree to indemnify and hold harmless MYBUZZLAB LLC, its members, employees and agents from any claims, damages, losses, liabilities and expenses, including reasonable legal fees, arising from your use of the website, your breach of these terms, or your violation of the rights of a third party.
This obligation does not apply to the extent that a claim results from our own negligence or willful misconduct. We will notify you of any such claim and may participate in its defence, but the obligation to indemnify remains with you to the extent stated here.
These terms apply while you use the website or engage our services. Either party may terminate an engagement in accordance with the applicable services agreement. We may suspend or terminate access to the website at any time if we believe these terms have been breached or if we are required to do so by law.
On termination, any fees for work already performed remain payable, and provisions that by their nature should survive, such as confidentiality, intellectual property, limitation of liability and governing law, will continue to apply.
If a client ends an engagement early, we will hand over the work completed to that point together with a clear note on what remains unfinished. We do not withhold completed deliverables as leverage, because holding work hostage serves nobody and damages the trust that makes future collaboration possible. Equally, we ask clients to respect the fees owed for time and effort already committed.
We may also withdraw from an engagement where continuing would require us to act against our professional standards, where a conflict of interest cannot be resolved, or where a working relationship has broken down beyond repair. In such a case we will explain our reasoning and help arrange an orderly transition wherever we reasonably can.
These terms are governed by the laws of the State of Utah and the applicable laws of the United States, without regard to conflict of law principles. Any dispute arising from these terms or from our services will be subject to the exclusive jurisdiction of the state and federal courts located in Utah, unless a separate written agreement provides otherwise.
Before commencing formal proceedings, the parties agree to attempt to resolve any dispute through good faith discussion. This reflects the same spirit of alignment that guides our client work.
We may update these Terms of Service from time to time to reflect changes in our practices, services or legal requirements. When we make a material change, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice on the website.
Your continued use of the website or services after an update means that you accept the revised terms, to the extent permitted by law. We encourage you to review this page periodically so that you remain aware of the terms that apply to you.
If you have any questions about these Terms of Service or about a specific engagement, please contact us. We are happy to clarify any provision and to discuss how it applies to your situation.
MYBUZZLAB LLC
1909 E Parkridge Dr, Salt Lake City - 84121-4853, United States (US)
Email: service@mybuzzlab.mom
Telephone: +13467526144
We value clear agreements and would rather explain a term than let it become a point of disagreement later.